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Shipping/Shopping Cart Information

 

 

   
  • When Ordering on-line, orders are charged when order is confirmed. Adjustments to pricing/shipping may occur after confirmation of the order.

  • Orders are reviewed before charging and changing order status.

  • Processing:  is an item that is ordered after the shipping pick up for that day or/ is being packaged and awaiting pick-up from Shipper.

  • Price/Order change : due to item price change or item on back order. If on back order you have the option to wait until in-stock or cancel the order until in-stock again. Processing includes packaging/labeling for shipment (*see Policies)
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  • Shipped: You will receive an automated e-mail showing the order status and once shipped there is automated tracking information sent via e-mail

  • Shipping Information, Items within US will ship UPS. Below is a chart with estimated time using GROUND shipping.

  • 1 - 2 business days: AZ, NM, UT
    2 - 3 business days: AR, CA, CO, ID, NV, OK, TX, WY
    3 - 4 business days: IA, KS, LA, MO, MT, NE, OR, SD, WA
    4 - 5 business days: AL, FL, GA, IL, IN, KY, MI, MN, MS, NC, ND, OH, TN, SC, WI
    5 - 6 business days: CT, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, WV, AK, HI
     
  • Please make sure to read all Policies

  • Orders are typically shipped within 24-48hrs of the order depending on stock level, time of order, if not in stock you will be notified immediately. Typically 1-3 days until items are back in stock due to our frequent shipments from Alfa Romeo S.p.A

  • Choosing USPS shipping for US shipping will result in shipping by UPS ground, There will be a separate charge for the shipping only. International orders will be shipped UPS/USPS priority/ express or Drop shipped from Alfa Romeo using UPS or POST. Please contact us for further International shipping information


  •  WE DO NOT SHIP TO THERE COUNTRIES:
    • Romania
    • Indonesia
    • Singapore
    • Ghana
    • Ukraine
    • Uganda
    • Nigeria
    • Hungary
    • Belarus
    • Estonia
    • Latvia
    • Lithuania
    • Slovak Republic
    • Russia
    • Yugoslavia
    • Macedonia
    • Philippines
    • Thailand
    • Malaysia
     

    Payment


    SECURE ORDER FORM. PAYMENT: VISA/MC, AMEX, JCB & PAYPAL ACCEPTED
    1. Website secure shopping cart
    2. Telephone
    3. By Fax using telephone number: +1 480-858-9156 (9:30am-5:30Pm MST USA only)
    4. No e-mail orders, No special requests by e-mail
    5. All international customers will need to scan ID/Credit Card being used. If credit Card information does not match, the order is canceled.

    **Prices/Stock levels Subject to Change at anytime without notice.**
    Please call or e-mail us if you have any questions before ordering. We will be happy to assist you.

    Policies

    Updated: 7/20/09

    Acceptance of these policies constitutes agreement with the following conditions of sale.
    Due to most items being imported from Alfa Romeo, FIAT Italy SpA./European Manufacturer, there are some restrictions for Canceling Orders, Returns & Exchanges.

    1. Special Orders: There is a 48 hour cancellation period for all Special Orders. Subject to approval.
     
    2. Orders Placed on-line are charged to the customers credit card instantly- 100% Secure
     
    3. Return Policy: 100% satisfaction Guarantee.Parts may be returned within 15 days of invoice date, unused, in original packaging. After 60 days items are not returnable for any reason. 
     
    4. Exchange Policy: * We reserve the right to refuse Exchanges. * Exchanges are for items of same part number or equal value, otherwise an Alfissimo credit will be issued.
     
    5. Non-Return Policy: European, Electrical (includes Chips), Used or Installed parts, wheels/tires, windshields/glass are not Returnable. NO EXCEPTIONS.
    5a. Glass: All glass shipments should be inspected before signing and accepting. Once signed for and accepted the glass is the customers responsibility. No returns for any reason.
     
    6. Items subject to 15% restock charge
     
    7. Alfissimo Ships by insured shipment, Liability ceases when carrier accepts shipment. Claims for damaged/missing parts must be made with carrier (UPS unlimited amount) ($500 USD/USPS/Freight) Over this amount, customer assumes total responsibility. 
     
    8. Freight is non-refundable
     
    9. Alfissimo will not be liable for any damages that buyer suffers because of late or non-delivery caused by any circumstances.
     
    10.Alfissimo is Not liable for any damage to the owner's vehicle using any of the performance/advice or otherwise that we offer.
     
    11. Orders are ONLY accepted on-line using the order form or by phone.
     
    12. Alfissimo reserves the right to change the prices and charges for Alfa Romeo products at any time.
    This includes after placing orders on-line.
    If you have any questions before ordering please call us or e-mail. We will be happy to assist you.
     
    13. Shipping prices Quoted on-line are not final until order confirmation is sent out via e-mail
     
    14. International Orders: All Duty, customs and or Brokerage fees inquired for shipment into a country are the responsibility of the customer. If these fees are reversed to Alfissimo, Alfissimo will charge the card holders card for the amount due. When accepting these policies you accept that Alfissimo International is authorized to charge the card holder these fees if the carrier is not able to collect the fees from the receiver.
    *No returns on any parts due to countries customs fees/charges. The customer needs to be aware that these fees exist. No items will ship if Credit Card information does not match billing address- no exceptions ever!!
     
    15. WE DO NOT BARTER, SO PLEASE DO NOT ASK. WE WILL NOT TRADE PARTS FOR NEW PARTS, TRADE UNUSED (AFTER RETURN PERIOD) FOR DISCOUNT ON NEW PARTS. WE OFFER PARTS AT THE PRICES ON OUR WEBSITE (SUBJECT TO CHANGE AT ANYTIME). THANK YOU!
     
    16. DROP SHIPPING
    A drop shipment is any item that is sent directly from the manufacturer's/vendors facilities instead of shipping from our warehouse. Items that can be drop shipped are items that may have a core associated with it, Items that are very large or heavy such as Springs/struts/shocks, may be an item that is out of stock in our warehouse at the time of order or may be an item located in a warehouse closer to the customer to save on shipping and time. This is not the case at all times. 
     
     
    NOTE: European Parts are not legal on US roads and buyer assumes all costs and risks associated with these items All European parts are sold AS IS


     

     
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